Contact Us

Whether you want to become a Heart Kids NZ member, support us in some way or simply have a question, we would love to hear from you.

Contact The Team

Chief Executive

David Pimblott
Chief Executive
E chiefexecutive@heartkids.org.nz
M 027 452 5792

Family Support

Claire Sword
Service Delivery Manager
E claire@heartkids.org.nz
M 027 600 3506

Ashley Mills
Hospital Family Support
E  ashley@heartkids.org.nz
M 021 401 207

Amy Laverock
Hospital Family Support
E amy@heartkids.org.nz
M 027 488 6355

To contact your local family support taituarā, please find your branch page here.

Finance & Operations

Veebha Jeram-Patel
People Support Officer
E  admin@heartkids.org.nz
M  021 410 733

Finance Department
E  finance@heartkids.org.nz

Fundraising & Awareness

Donation Enquiries
E donorsupport@heartkids.org.nz

Hanna Griffin
Director of Community Impact
E  hanna@heartkids.org.nz
M 022 087 8966

Laurel Ketel
Culture & Communications Manager
E  laurel@heartkids.org.nz
M 027 545 2334

Barbara Chapman
Engagaement & Grants Specialist
barbara@heartkids.org.nz
M 022 401 6398

Bec Coburn
Event Coordinator
E  rebecca@heartkids.org.nz
M  022 044 2270

Amanda Findsen-Delaney
Community Fundraising and Support Coordinator
E amanda@heartkids.org.nz
M  022 437 3202

Athena Loukas
Digital Marketing Assistant
E athena@heartkids.org.nz

Feedback and Complaints

Have a concern or complaint?

At Heart Kids NZ, we always aim to provide the best support and care to our heart whānau. But if something’s not right, we want to know.

Whether you’re a heart family, supporter, volunteer, partner, or someone who has engaged with our services – your feedback matters. We take every concern seriously and are committed to listening, learning, and improving.

We’ve put together a simple guide to help you understand how to raise a concern, what to expect from us, and how we’ll work with you to resolve it.

Read our complaints process here.

Contact Us

Call:
0800 543 943

Email:
admin@heartkids.org.nz

Postal Address

PO Box 108 034
Newmarket
Auckland 1149

We are registered with Charities Services at CC20102