Whether you want to become a Heart Kids NZ member, support us in some way or simply have a question, we would love to hear from you.
Contact The Team
Chief Executive
David Pimblott
Chief Executive
E chiefexecutive@heartkids.org.nz
M 027 452 5792
Family Support
Claire Sword
Service Delivery Manager
E claire@heartkids.org.nz
M 027 600 3506
Ashley Mills
Hospital Family Support
E ashley@heartkids.org.nz
M 021 401 207
Amy Laverock
Hospital Family Support
E amy@heartkids.org.nz
M 027 488 6355
To contact your local family support taituarā, please find your branch page here.
Finance & Operations
Veebha Jeram-Patel
People Support Officer
E admin@heartkids.org.nz
M 021 410 733
Finance Department
E finance@heartkids.org.nz
Fundraising & Awareness
Donation Enquiries
E donorsupport@heartkids.org.nz
Hanna Griffin
Director of Community Impact
E hanna@heartkids.org.nz
M 022 087 8966
Laurel Ketel
Culture & Communications Manager
E laurel@heartkids.org.nz
M 027 545 2334
Barbara Chapman
Engagaement & Grants Specialist
E barbara@heartkids.org.nz
M 022 401 6398
Bec Coburn
Event Coordinator
E rebecca@heartkids.org.nz
M 022 044 2270
Amanda Findsen-Delaney
Community Fundraising and Support Coordinator
E amanda@heartkids.org.nz
M 022 437 3202
Athena Loukas
Digital Marketing Assistant
E athena@heartkids.org.nz
Feedback and Complaints
Have a concern or complaint?
At Heart Kids NZ, we always aim to provide the best support and care to our heart whānau. But if something’s not right, we want to know.
Whether you’re a heart family, supporter, volunteer, partner, or someone who has engaged with our services – your feedback matters. We take every concern seriously and are committed to listening, learning, and improving.
We’ve put together a simple guide to help you understand how to raise a concern, what to expect from us, and how we’ll work with you to resolve it.
Read our complaints process here.
Contact Us
Call:
0800 543 943
Email:
admin@heartkids.org.nz
Postal Address
PO Box 108 034
Newmarket
Auckland 1149
We are registered with Charities Services at CC20102